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How to Ensure Legal Compliance in Public Cloud Environments


— July 29, 2024

If you plan and stay on top of things, you can use the cloud to help your business grow without getting into legal trouble.


Big businesses are changing rapidly. They’re finding new ways to connect with customers, embrace remote work, and grow using new technologies, and cloud computing is a big part of this change.

However, keeping data safe in the cloud is a major concern. A recent cybersecurity study revealed that numerous business leaders have concerns about cloud security. Many surveyed believe cloud environments pose more risks than traditional on-premises computer systems. One of the primary challenges organizations face is ensuring compliance with various cloud security regulations and standards.

This guide equips businesses with a roadmap to understanding and complying with key legal considerations in the public cloud.

The benefits and growing adoption of public cloud computing

Cloud computing lets you use software and store files online, just like web-based email. Many popular services like Gmail and Facebook are cloud-based, allowing access to your data from any device. Here are some benefits of the cloud:

Cost savings

Cloud computing can save you money in the long run. You only pay for what you use, avoid expensive hardware purchases, and can start new projects faster. Many businesses report lower costs after switching to the cloud.

Enhanced security

Despite common concerns, cloud security is often better than in-house systems. Cloud providers specialize in protecting your data full-time, and most companies feel more secure after moving to the cloud.

Flexibility and scalability

The cloud can provide resources instantly. This flexibility lets you adapt quickly to business demands without the hassle of updating your own it infrastructure.

Improved collaboration

Cloud platforms make it easy for your team to work together, no matter where they are. Everyone can access and edit the same files in real time, boosting productivity and ensuring everyone’s on the same page.

Disaster recovery

With platforms like Microsoft Azure Public Cloud, cloud computing offers businesses a powerful way to modernize their operations. It allows you to run your systems and store data on remote servers accessed via the Internet. This approach can significantly reduce costs and increase flexibility. In a disaster, cloud solutions provide robust recovery options, ensuring your business can quickly return.

Privacy and legal issues of public cloud computing

Public cloud offers cost savings and scalability for businesses. However, it also presents legal and privacy challenges that need careful management.

Data privacy is a primary issue. Protecting sensitive information stored in the cloud is crucial. Security is equally important, as businesses rely on cloud providers to safeguard against cyber threats. Compliance with various regulations, which can differ by industry and location, is another significant concern.

Two noteworthy regulations are GDPR and CCPA. The European Union’s GDPR gives individuals substantial control over their data and requires strong protection measures. California’s CCPA focuses on consumer rights, allowing individuals to know about and control their personal information.

These regulations affect cloud usage in several ways. Data residency requirements can limit where information is stored, creating challenges for global operations. Additionally, businesses must be prepared to fulfill user rights requests, such as providing access to personal data or responding to deletion requests.

Legal considerations when using public cloud services

As businesses increasingly adopt public cloud services, navigating the complex web of legal regulations and compliance requirements becomes a critical challenge. Some legal considerations are:

Data access and Ediscovery compliance

When using public cloud services, ensure you can quickly access your data for legal discovery. Some cloud providers limit data retrieval speeds or alter metadata, which can complicate discovery processes and increase legal risks.

Data integrity and legal admissibility

Laptop with financial software running onscreen; image by Carlos Muza, via Unsplash.com.
Laptop with financial software running onscreen; image by Carlos Muza, via Unsplash.com.

Moving data to the cloud might alter it, potentially affecting its admissibility in court. Be aware of how cloud migration impacts data integrity, especially for metadata like creation dates and timestamps.

Legal hold capabilities

Your cloud solution should allow you to place legal holds on data easily. This is crucial for meeting legal and regulatory obligations. Understand the cloud provider’s hold features and limitations.

Service continuity and legal obligations

If your cloud provider shuts down or is acquired, you need a plan to maintain legal compliance. Ensure you can still meet regulatory requirements and access necessary data even if the service changes.

Data residency and jurisdiction

Know where your data is physically stored in the cloud. Different countries have varying data protection laws, affecting your legal obligations and data access rights.

Custodial data management for legal purposes

Cloud services can complicate identifying and collecting data for specific individuals. Understand how the cloud organizes user data to ensure you can fulfill legal requests for custodial information.

Data retention and deletion policies

Cloud services often have built-in data recovery features. While useful, these can conflict with legal requirements for permanent deletion. Ensure your cloud solution allows you to comply with data retention and deletion regulations.

Metadata preservation for legal requirements

Some cloud applications, like Google Docs, maintain detailed edit histories. Understand what metadata is available and how to preserve it to meet legal obligations.

Native file production in legal proceedings

Consider how you’ll produce native versions of cloud-based documents for legal proceedings. Exporting from the cloud may change file formats or metadata, potentially affecting their legal standing.

Exit strategy and legal data ownership

Plan how you’ll retrieve your data if you leave the cloud service. Clarify data ownership and each party’s responsibilities to ensure you maintain control of your information for legal purposes.

Summing up

Cloud computing offers businesses benefits; however, it also presents challenges. Companies must exercise caution in managing data and adhere to regulations. Understanding the location of your information is crucial, and you must make sure you can get to it when you need it. 

Working with lawyers and picking good cloud providers can help. If you plan and stay on top of things, you can use the cloud to help your business grow without getting into legal trouble.

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